FAQ

Frequently Asked Questions

We’ve taken the liberty of answering some of those questions you were already thinking about.

Cherry Bridge Station is a privately owned company and operated in accordance with strict government regulations.

Our management committee has more than two decades of experience in the childcare industry and they conduct monthly audit visits to each centre. In addition, every facility has a highly qualified and specially appointed Nominated Supervisor to manage the centre operations and educators on a daily basis. This combination of continual auditing, together with highly qualified and experienced educators ensures Cherry Bridge Station is able to maintain the highest levels of care at all times.

We employ a range of qualified educators including university trained teachers with a Bachelor of Education (Early Childhood) and TAFE graduates with a Diploma of Community Services (Children’s Services) & Certificate 3 in Children’s Services.

All our staff members are screened through a Working with Children Check, carried out by the Office of the Children’s Guardian.

All our centres, without exception, operate at above the recommended staff to child ratios.

Good nutrition is vital for growing kids, so Cherry Bridge Station employs a full time cook who holds qualifications in Nutrition and Menu Planning, and Safe Food Handling. All our snacks and meals are freshly prepared in our own fully equipped kitchens. Specific dietary requirements are happily catered for and can be discussed at enrolment.

The waiting list is kept in order of the date of application and is updated once a year. The centre supervisor will be in contact with you to advise you of availability. If the supervisor receives no response from you when contacted, then your name will be removed from the list and we will assume that your child no longer needs care. We suggest to families to contact the centre 6-8 weeks prior to your required start date to confirm a placement.

Enrolments are offered according to the Priority of Access Guidelines set by the Australian Government.

Now your child is starting childcare you need to register and be assessed for Child Care Benefits (CCB) with Centrelink. Ensure that the Family Assistance Office (FAO) has submitted a CCB Eligibility Assessment for your child. Once completed, we ask that you provide us with your Centrelink Customer Reference Number (CRN) and your child’s CRN, as this will allow us to formalise your enrolment and to receive the CCB percentages for your child.

Calculating your daily fee is done by a formula set by the FAO, who will advise you of the percentage you will receive towards your childcare fees. Our administration team can give you an estimate of what your daily fee will be, if you know your Child Care Benefit percentage.

CCR covers families for 50% of out of pocket child care expenses for approved child care, up to an annual limit per child, in addition to any other child care assistance.

Cherry Bridge Station will issue yearly receipt statements for this purpose. You may also contact the Family Assistance Office to choose for the rebate to be applied to your weekly fees.

Yes. Our educational programs are designed to assess the strengths and challenges of each child, and offer experiences through opportunities to develop and refine their skills. These experiences and opportunities are structured into our daily routines, both indoors and outdoors, and provide choice and flexibility for all children in our care.

Please contact the centre where you wish to enrol your child, to discover more about the specific programs they will have on offer.

Fees can vary from room to room, depending on the age of your child. Please contact your Cherry Bridge Station centre to obtain a detailed schedule of fees.